Local Print Monitoring (LPM)

The Local Print Monitoring feature is available as part of the MyQ Roger PRN license.

Local Print Monitoring (LPM) extends MyQ Roger to any printer on Windows or macOS, regardless of brand or model. With LPM, the MyQ Roger Client (MRC) monitors ports and intercepts jobs before they are sent to the printer and captures job metadata directly from the workstation. This enables organizations to monitor the entire fleet, including desktop (LPT, USB, TCP/IP and IPP) printers including devices in remote offices, even if they do not support embedded terminals.

LPM is especially useful for hybrid or home office scenarios where employees print from personal or non-managed devices.

LPM Printers can be viewed in Printers. Because each time a different user prints to the same LPM printer, a new printer is added with the Name PrinterName@Hostname, LPM printers are only visible when applying the relevant filter. Use Show advanced filters and in Printer type select LPM (Local printing monitoring).

Toner levels and counters are not updated for LPM printers as Roger is not communicating with the printer hardware, jobs are simply intercepted on the monitored ports. The information about these jobs can be viewed normally in reports.