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Printers

On the Printers page, in Supervision>Printers, the MyQ Roger administrator:

  • has a full overview of all the printers connected to their tenant,

  • can export the printers' list to Excel,

  • add new single-function printers.

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Under Show advanced filters there are many filters available that can be used to modify what printers are displayed in the overview.

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  • On the upper-right side, you can use the Column selection button to rearrange the columns shown in the overview.

  • You can drag-and-drop columns from one side to the other or select a column using the arrows in the middle and then click Save. All the columns in the Shown columns side will be displayed in the printers overview.

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Adding Printers

New printers (with embedded terminals) should be added via the pairing method, described in MyQ Roger and MFDs.

  • You can also click the Create printer with terminal button, enter the device code displayed on the printer’s screen, and click Create.

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  • Single-function printers can be added via the Create new single-function printer button, described in Single-Function Printers.

Managing Printers

The MyQ Roger administrator can manage printers via the Actions menu next to a printer. The available actions are:

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  • View - View the printer’s details, such as general information, toner status, printer state, and printing counters.

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  • Edit - Edit the printer’s details, such as display name, brand info, IP address, etc.

  • Activate/Deactivate - Depending on the printer’s status you can either activate or deactivate it.

  • Delete - Delete the printer.

  • Request Log Download - Generates the log download for the selected printer.

  • Download Log - Downloads the last generated download log.

Exporting Printers

  • Users can also use the Export to Excel button in the upper-right corner to export the printers' list.

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