The MyQ Roger Client (MRC) is the desktop application that enables users to print from their Windows or macOS workstation. MRC handles local spooling, cloud spooling, and fallback printing.
You can use MyQ Roger without MRC. However, to deploy print management across a large number of client workstations, MRC is highly recommended.
Requirements
-
Windows 10/11 (64-bit) or macOS 13+
-
.NET Runtime 8.0 (Windows only, included in the installation package)
-
Roger Server 2.17 or higher
Deployment Options
|
Method |
Best For |
Description |
|---|---|---|
|
Pre-Configured Installer |
All deployments, distributed in Welcome emails or direct download from tenant. |
MyQ Roger Server admin prepares the installer with preconfigured settings (e.g. automatic tenant registration and print drivers) |
|
Setup Wizard |
Small deployments, testing |
Interactive installation on individual workstations |
|
Silent Install |
Scripted deployments |
Command-line installation via |
|
Microsoft Intune |
Enterprise MDM |
Push deployment to managed devices. |
The Remote Management feature (Server 2.19+, Client 2.4+) allows you to update and uninstall MRC remotely after initial installation, but it cannot perform the initial deployment. Use one of the methods above for first-time installation. After deployment, you can manage clients from Supervision > Desktop Clients.
Installation via Setup Wizard
Download a pre-configured MRC installer directly from your MyQ Roger tenant, or from the link in the Welcome email that you received after registering your user with the tenant. Run the installation wizard steps. When the wizard finishes, MRC runs in the background and is accessible from the system tray. When the installation is complete, launch MRC and log in using one of the supported authentication methods:
-
QR Code
-
MyQ
-
Google
-
Microsoft
To confirm that you are logged in and connected, launch MRC from system tray. View your username and connected tenant in MRC.
Silent Installation for Enterprise Deployment
For large-scale deployments, use the command line with administrator rights, with parameters and values that fit your deployment.
In MyQ Roger server, you can create pre-configured installer packages that silently install and configure MRC with tenant connection, print drivers, and other settings. Create a pre-configured installer using the Silent Install Script Builder. The package you assign as default is available to users in the Welcome email and the web UI.
Example
msiexec /i "MyQ Roger Client.msi" TENANCYNAME="YourTenant" REGIONID="eu" /log "install_MRClog.log" /qn
Common Parameters
|
Parameter |
Description |
Example |
|---|---|---|
|
|
Server region (EU or US). Required. |
|
|
|
Your tenant identifier. |
|
|
|
Name for the virtual printer. Default: |
|
|
|
Print driver: 0 (None), 1 (Kyocera), 2 (HP), 3 (Ricoh). |
|
|
|
Enable SSO with Entra ID (Windows Only) |
|
|
|
Printer spooling method (1 - client only, 2 - cloud only, 3 client and cloud) |
|
For a complete list of parameters, see Installation.
Enable Single Sign-On
Single Sign-On (SSO) allows users to authenticate automatically with their Windows domain credentials. SSO is supported on Windows only.
To enable SSO, include the parameter during installation.
Example
msiexec /i "MyQ Roger Client.msi" TENANCYNAME="YourTenant" REGIONID="eu" USERSINGLESIGNON=true /qn
When SSO is enabled, MRC authenticates users based on their Entra ID domain login without prompting for credentials.