Before starting the setup, obtain your MyQ Roger license from your MyQ Partner, and verify that your environment meets the following requirements.
Administrative Prerequisites
|
Requirement |
Description |
|---|---|
|
Tenant Admin Account |
You must have an account with full administrative rights to your MyQ Roger tenant. |
|
Microsoft Entra ID App Registration (required only for User Synchronization from Entra ID) |
A dedicated App registration in your Microsoft Azure portal with the following API permissions (Microsoft Graph, Application type): |
|
Client Secret (required only for User Synchronization from Entra ID) |
A valid Application Secret Value, along with the Application (client) ID and Directory (tenant) ID from your Entra ID App registration. |
Network Requirements
All components (MFDs, Desktop Clients, and Mobile Apps) require outbound internet access.
|
Port |
Protocol |
Purpose |
|---|---|---|
|
443 |
HTTPS |
REST API calls, user authentication, and communication with MyQ Roger Server. |
|
5671 |
AMQP |
Real-time signaling between the Desktop Client and the Event Bus. |
Desktop Client uses SNMP and IPPS to discover local printers and release print jobs.
To verify that outbound HTTPS and AMQP access to the MyQ Roger cloud is available, run the PowerShell commands for your region:
tnc eu.roger.myq.cloud -port 443
tnc eu.amqp.myq.cloud -port 5671
tnc us.roger.myq.cloud -port 443
tnc us.amqp.myq.cloud -port 5671
Component Overview
MyQ Roger consists of these main components:
|
Component |
Description |
|---|---|
|
MyQ Roger Server |
The cloud-hosted web console for administration. Access it at |
|
MyQ Roger Client (MRC) |
The desktop application for Windows and macOS that handles local print spooling and job submission. |
|
MyQ Roger Mobile App |
The smartphone app for iOS and Android that enables touchless login, mobile scanning, and remote job release. |
|
Embedded Terminal |
The application installed on MFDs (HP Workpath, Kyocera, Ricoh) that provides secure authentication and workflows at the device. |