Breadcrumbs

System Requirements

Roger License

  • MyQ Roger CPM (Central Print Management)
    PrintSharing is included with this license.

Printers

  • Supported printers:

    • Kyocera 25.11+

    • HP 25.10+

    • Ricoh 26.1+

  • Each printer has an embedded terminal and has a Roger license assigned.

  • Printers have network connectivity to Roger cloud services.

Payment Processing

For Paid Printing mode, you need a Stripe account connected to MyQ Roger via Stripe Connect, in a supported country or region. Roger supports two connection methods:

  • Stripe Express: a new Stripe account created by Roger on your behalf during onboarding.

  • Stripe Standard: an existing Stripe account connected to Roger via Stripe OAuth.

Stripe Extended Network locations are not supported.

Limits

  • Roger does not set maximum file size limits for upload, but network providers may limit upload size.

  • You can set a maximum document length in the printer configuration profile.

  • Guest sessions terminate after 5 minutes of inactivity (not configurable).

File Formats

PrintSharing supports these file formats:

  • PDF

  • TXT

  • JPG

  • PNG

The following are NOT required:

  • Guest User Accounts
    You do not need to create or manage guest user accounts. This is handled automatically.

  • Mobile App Downloads
    To use PrintSharing, guests do not need to download or install any mobile applications.