Using MyQ Roger Ricoh

Usage of the Terminal

Log In

Depending on the administrator’s setup, there are multiple login options available on the device panel:

• Username and password - Type your MyQ Roger username and password.

• Username and PIN - Type your MyQ Roger username PIN.

• ID Card - Swipe your ID Card.

• PIN - Type your MyQ Roger PIN.

• QR code - Scan the QR code with your smartphone via the MyQ Roger mobile app (recommended).

If you log in by scanning the QR with your smartphone, you can manage everything via the MyQ Roger app. You cannot use the device panel unless you pass the control to the printer, via the button on the top-right corner in the MyQ Roger mobile app Home tab.

If you use a different login method, you can manage everything directly from the Multi-Function Device (MFD).

The currently running operation is displayed on the MFD’s display if the device is managed via the MyQ Roger app.

MyQ Roger Available Actions

Depending on your MyQ Roger tenant settings, as well as the administrator’s setup, the available actions are:

• Ready to Print

• OneDrive and Scan Here (OneDrive)

• SharePoint and Scan Here (SharePoint)

• Google Drive

• Universal Print

• Assign Card

• Unlock Panel

• User Workflows

Ready to Print

This action shows all the jobs that are in the ready state.

• If the control is to the printer, select a job or multiple jobs and swipe from left to right to print it..

  

• You can also swipe all the way for printing options.

  

• If you swipe from right to left, the job is deleted.

  

• If it’s on the mobile app, you have the same swiping options, or else you can select the job(s) and tap Print or Print All.

OneDrive

This action shows all the jobs that can be printed and stored on OneDrive.

• If the control is to the printer, select a job and swipe from left to right to print it, or just tap on the job to edit the job options.

  

Currently, there are two possibilities of behavior after login related to settings on the MyQ Roger Web UI. When using the PIN login method, OneDrive storage files are not displayed on the device panel due to security reasons. When any other Login method is used, (username and password, card, or mobile device), there are no OneDrive storage file display limitations.

• The following OneDrive Access message displays after trying to open the OneDrive storage when the PIN Login method was used.

  

  After pressing OK on this message, use any other Login method, other than PIN. The OneDrive storage folders and files will then be displayed.

• If the PIN Login method was used, OneDrive storage folders and files are not displayed at all.

  

Scan Here (OneDrive)

There is also the Scan Here feature, that scans your documents and saves the scans to OneDrive.

1. If the control is on the mobile app, select the job (listed in the OneDrive tab) and tap Print or Print All. On Ricoh devices, it is possible to print files in PDF, JPG, MS Office, and Google Docs formats from OneDrive storage.

   

SharePoint 

This action is displayed if SharePoint is connected or if no cloud storage is connected at all.

1. This action shows all the jobs that can be printed and stored on SharePoint. If the control is to the printer, select a job and swipe from left to right to print it, or just tap on the job to edit the job options.

   

Currently, there are two possibilities of behavior after login related to settings on the MyQ Roger Web UI. When using the PIN login method, SharePoint storage files are not displayed on the device panel due to security reasons. When any other Login method is used, (username and password, card, or mobile device), there are no SharePoint storage file display limitations.

• The following OneDrive Access message displays after trying to open the SharePoint storage when the PIN Login method was used.

  

  After pressing OK on this message, use any other Login method, other than PIN. The SharePoint storage folders and files will then be displayed.

• If the PIN Login method was used, SharePoint storage folders and files are not displayed at all.

  

Scan Here (SharePoint)

There is also the Scan Here feature, which scans your documents and saves the scans to SharePoint.

If the control is on the mobile app, select the job (listed in the SharePoint tab) and tap Print or Print All. It is possible to print files in PDF, JPG, MS Office, and Google Docs formats only on Ricoh from Sharepoint storage.

Google Drive

This action shows all the jobs that can be printed and stored on Google Drive. If the control is to the printer, select a job and swipe from left to right to print it, or just tap on the job to edit the job options.

Currently, there are two possibilities of behavior after login related to settings on the MyQ Roger Web UI. When using the PIN login method, Google Drive storage files are not displayed on the device panel due to security reasons. When any other Login method is used, (username and password, card, or mobile device), there are no Google Drive storage file display limitations.

• The following Google Drive Access message displays after trying to open the Google Drive storage when the PIN Login method was used.

  

  After pressing OK on this message, use any other Login method, other than PIN. The Google Drive storage folders and files will then be displayed.

• If the PIN Login method was used, Google Drive storage folders and files are not displayed at all.

  

There is also the Scan Here feature, which scans your documents and saves the scans to Google Drive.

• If the control is on the mobile app, select the job (listed in the Google Drive tab) and tap Print or Print All.
  It is possible to print files in PDF and JPG format only on Ricoh from Google Drive.

Universal Print

This action shows all the jobs that can be printed from Universal Print.

• Swipe operations are also available in Universal Print for Printing and Displaying of the job options. Swipe operations for deleting jobs are not available.

  

• Job options are also displayed after clicking a job.

  

Assign card 

After tapping this action, the ID Card registration screen opens, and the logged user can register their card by swiping it at the card reader.

Unlock Panel

After tapping this action, the device panel is unlocked, and it is possible to use Ricoh native applications.

User Workflows

At the bottom of the screen, there are the Recent and Favorite actions. The recent actions are the last actions performed on MyQ Roger, and the favorite actions can be edited on the MyQ Roger mobile app or by pressing the action on the device panel.

• Easy Copy

• Scan to OneDrive

• Scan to Google Drive

• Scan to @me or @email

• Add New

Easy Copy

Tap to copy a job or press to display the parameters.

Scan to OneDrive

Tap to scan a job and store it in your OneDrive or press to display the parameters.

Scan to Google Drive

Tap to scan a job and store it in your Google Drive or press to display the parameters.

Scan to @me or @email

Tap to scan a job and send it to your email address or another email address or press to display the parameters.

Add new

Add a new scan profile.

Supported Paper Formats

Check the table below to see which paper formats can be printed from multiple sources. It is recommended to use MyQ Roger Client, as most formats are supported there.

The following file types are supported when printing from the mobile app from OneDrive and Google Drive:

• MS Office (docx, xlsx, pptx)

• Google Docs (Doc, Table, Presentation)