Skip to main content
Skip table of contents

Registration of MyQ Roger to the tenant

To register a printing device to your tenant, you must first select your region on the MFD, and then use the MyQ Roger mobile app to scan the QR code displayed on the MFD.

In the MyQ Roger screen on the MFD, tap on the flag in the lower-left corner to select your region.

Registration screen

Choose the region in the pop-up, either Europe or Americas.

Choosing region

Scan the QR code to pair the device.

Scan the QR code to pair the device

After the connection between MyQ Roger, your MFD, and your smart phone is established, you can immediately use MyQ Roger, either via your smart phone (recommended), or via the device panel.

It is possible to use the MyQ Roger Ricoh Installer for the tenant registration, as described in the Installation on Ricoh MFDs.

 

Information about terminal version and connected tenant

It is possible to display information about the terminal version and information about the connected tenant on the device panel.

  • Display the MyQ Roger login screen.

  • Press the MyQ Roger logo.

  • Information about the terminal version and information about the connected tenant is displayed.

Terminal and tenant information

 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.