Release Notes | MyQ Roger Help Center

FutureSmart 5.7+ is required for this application.

10 September, 2026

Change

Re-enabled the option to modify print parameters for MRC cloud-spooled jobs on the Ready to Print terminal screen.

Bug Fix

Fixed an issue where badge login failed after returning to the HP home screen from the Roger app.

31 August, 2026

Bug Fixes

Fixed an issue where, after update, increased login failures, delayed logout, and intermittent authentication failures appeared in HP Scan+ and Copy.
Fixed an issue where scans to USB appear successful, but no files are saved.

29 July, 2026

Improvements

Added the PrintSharing Copy feature, enabling users to scan originals, configure parameters, complete payment, and execute copy jobs on the terminal. (Print Server 2.21 required, which is not available at the time of this release).
Added email validation for Scan to email.
Added page counters for MRC jobs.
Improved counting of quotas for MRC jobs.

Bug Fixes

Disabled modification of all MRC jobs (cloud or client spooled) on the terminal. Copy count, collate, and other job parameters should now be set in the printing application (MRC driver) before sending the job, rather than adjusted afterward on the terminal.
Fixed an issue on HP devices where scan-to-email using OAuth 2.0 failed on port 587 due to unapplied STARTTLS negotiation, by introducing an automatic fallback to explicit STARTTLS mode.
Fixed an issue on macOS where print jobs using the HP driver produced an exponential number of copies.
Fixed an issue in Scan to Email where enabling document splitting resulted in multiple emails being sent per page instead of a single email with multiple PDF attachments.
Fixed an issue where toner reports displayed misleading supply levels by incorrectly applying the remaining supply of the toner cartridge.

26 May, 2026

Improvements

A custom logo can be applied on the terminal.
Added an additional logout button is available on the terminal screen.
Cloud Storage destinations will be hidden on the terminal if they are not connected.
Users can now select and switch between their assigned cost centers using a selection dialog.
Users can now scan documents to multiple email addresses simultaneously.
Users can now specify a custom filename in scan parameters before uploading a document to Cloud Storage.

Bug Fixes