The MyQ Roger Desktop Client works together with the MyQ Roger server to provide users with secure local printing features, including fallback printing for offline use. Multiple authentication methods are supported, including MyQ, Microsoft, Google, and QR code together with the MyQ Roger mobile app.
Regional Compatibility
Ensure you have the correct MyQ Roger Client version. Download the appropriate one based on your location:
-
EU Region
-
US Region
Client Requirements
MyQ Roger Desktop Client supports a single installation per workstation. From version 2.5+ multiple simultaneous sessions are supported.
-
Roger Server 2.20+
-
Supported OS: Windows 10/11 64bit
-
.NET Runtime 8.0 included in installation package
As of September 23, 2026, MyQ Roger is moving to a different hosting region. The following actions are required:
-
Update MyQ Roger to the latest version on all devices. After September 23, older versions will no longer be able to connect. Minimum required versions:
-
Desktop client 2.3.2+
-
Kyocera 24.1.5.5+
-
HP 24.7+
-
Ricoh 24.3.2+
-
-
If your network uses an allow-list, please add the following as necessary to your firewall exceptions, printers and mobiles connect via AMPQS. Please keep the original IP range allowed as well; both ranges need to stay accessible throughout the migration.
|
Region |
Targets |
Protocol, Port |
IP Range |
|
EU |
amqps://eu.amqp.myq.cloud, amqps://eu3.amqp.myq.cloud, |
HTTPS/443, AMQPS/5671 |
20.113.34.204/30, 20.67.230.220/30 |
|
US |
amqps://us.amqp.myq.cloud, |
HTTPS/443, AMQPS/5671 |
20.62.64.184/30, 20.67.230.220/30 |
The communication protocols and ports used can be found in the MyQ Roger Server Administration guide.
If you are running MyQ Roger Desktop Client and MyQ X Desktop Client, we recommend you run them on separate machines to avoid port conflicts.