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Troubleshooting

If a job does not appear in MyQ Roger:

  • Check the Google account in the extension popup. The Google account signed in to Chrome must be the same account connected in MyQ Roger.

  • Check the MyQ Roger / Print folder in Google Drive. If the document is there but the job is not in MyQ Roger, check the connected Google account.

  • Refresh your MyQ Roger job list.

  • Check the extension popup for an error. The extension shows information about the last document it sent.