Unknown ID Job Settings

To avoid authentication errors, you should permit jobs with an unknown ID to be printed. This is usually set by default, however, on newer HyPAS devices it is not. It is recommended to check if this is correctly set regardless of the device model.

• Log in to the device’s web UI.

• Go to Management Settings, Job Accounting, Settings, Authentication Settings.

• In the Unknown User Settings section, set the Unknown ID Job to Permit.