Users

You can create new users manually, via importing from an external source (Excel, CSV), or via synchronization with Microsoft Entra ID.

Manually Creating Users

1. On the left-side menu options, go to Organization>Users.

2. On the Users settings, click Create new user on the upper-right side.

   

3. In the Create new user window, on the User Information tab, fill in the following:

   1. First Name - Add the user’s first name.

   2. Surname - Add the user’s surname.

   3. Email address- Add the user’s email address.

   4. Phone number - Optionally add the user’s phone number.

   5. User name - Add the user’s user name.

   6. Set random password - Enable the setting if you want to set a random password for the user. If disabled, you have to manually set a password for the user.

   7. Should change password on next login - If enabled, the user is prompted to change their password on their next login.

   8. Send activation email - If enabled, the user receives an activation email.

   9. Active - If this is disabled, the user cannot use MyQ Roger.

   10. Two factor authentication enabled - If enabled, the user can use 2FA with their login.

   11. Lockout enabled - If enabled, the user’s account is locked after multiple failed login attempts.

       

4. Click Save and your new user is created.