MyQ Roger HP Terminal

To obtain logs from an HP device:

1. You can download them in the Web UI of the device in section Troubleshooting>Diagnostic Data.

   

2. Choose the Create zipped debug information file

3. Mark the Generate Debug Data check box and click Export. It will take some time, when finished you can choose where to save the exported file.

4. Choose the Create device data file and Export once again.
   

   

Logs from an HP device can be downloaded also from the HP Command Center. You might need to contact your HP partner for access authorization.

Use this guide explaining how to download the logs: https://developers.hp.com/system/files/Logs%20and%20Traces%20Capture%20Guide.pdf