Skip to main content
Skip table of contents

Uninstallation

To uninstall MyQ Roger Client (MRC), first quit the application. Click on the Q icon in the menu bar, then click on the three dots to open the menu and select Quit). Then uninstall MRC using one of the methods below.

Uninstall via Applications

  1. Quit MyQ Roger Client (click on the Q icon in the menu bar, then click on the three dots to open the menu and select Quit).

  2. On your Mac, go to Applications.

  3. Locate MyQ Roger Client, right-click on it, and select Move to Bin.

MRC is removed from the system.


Uninstall via Installation Wizard

From version 2.3, MRC can be uninstalled by using a renamed version of the installation package. This process removes all application files and folders associated with MRC.

Note: This uninstallation process does not remove printers or drivers from the system.

Prerequisites

  • The original MRC .pkg installation file

  • Administrator privileges

Run the Renamed Installer

This process uses standard macOS installer UI. Because the file is renamed, it will perform an uninstallation rather than an installation.

  1. Locate the MRC .pkg installation file.

  2. Rename the file to MRCUninstall.pkg.

    Make sure to enter the name exactly as shown.

  3. Run the uninstaller using one of the following methods:

    • UI: Double-click MRCUninstall.pkg to launch the installer interface, then follow the on-screen prompts.

    • Terminal: Run the command sudo installer -pkg ./MRCUninstall.pkg -target /

MRC is removed from the system.

Files and Folders Removed

The following files and folders are deleted during uninstallation:

  • /Library/LaunchDaemons/cz.myq.mrc.plist

  • /Library/LaunchAgents/cz.myq.mrc.plist

  • /Library/Preferences/cz.myq.mrc.plist

  • /Applications/MyQ Roger Client.app

  • /Library/Application Support/MyQ

  • /Users/<username>/Library/Application Support/MyQ

Verify the Uninstallation in the Log

To verify that the uninstallation completed successfully:

  1. Open the Console application.

  2. Select the Log Reports tab in the right-hand panel.

  3. Search for install.log to view the uninstallation log entries.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.