Skip to main content
Skip table of contents


You can create new users manually, via importing from an external source (Excel, CSV), or via synchronization with Microsoft Entra ID.

Manually Creating Users

  • On the left-side menu options, go to Organization - Users.

  • On the Users settings, click Create new user on the upper-right side.

Users settings - create a new user

  • In the Create new user window, on the User Information tab, fill in the following:

    • First Name - add the user’s first name.

    • Surname - add the user’s surname.

    • Email address- add the user’s email address.

    • Phone number - optionally add the user’s phone number.

    • User name - add the user’s user name.

    • Set random password - enable the setting if you want to set a random password for the user. If disabled, you have to manually set a password for the user.

    • Should change password on next login - if enabled, the user is prompted to change their password on their next login.

    • Send activation email - if enabled, the user receives an activation email.

    • Active - if this is disabled, the user cannot use MyQ Roger.

    • Two factor authentication enabled - if enabled, the user can use 2FA with their login.

    • Lockout enabled - if enabled, the user’s account is locked after multiple failed login attempts.

New user settings

  • Click Save and your new user is created.


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.