After the download and installation of the app, tap the MyQ Roger app icon to open it. Go through the mini welcome guide and you are then taken to the home screen where you can use some basic features without signing in.
Alternatively, you can choose to sign in to your account. Select the type of account you want to use from the WORK ACCOUNT or the PERSONAL ACCOUNT options. In case you do not have an account, you are able to sign up for one.
By choosing WORK ACCOUNT, you can log in to the MyQ Roger tenant created and provided by your company, with multiple sign in options:
In the Region field, choose the region where your tenant is located: European data center or American data center.
In the Tenancy name field, type the name of your tenant. Then choose one of the available sign in options:
Sign in with MyQ - Type your MyQ Roger credentials and tap SIGN IN HERE.
Username / E-mail address - Your MyQ Roger user name or email address.
Password - your MyQ Roger password.
Sign in with Apple - You are redirected to log in to your Apple account (only available on iOS).
Sign in with Google - You are redirected to log in to your Google account.
Sign in with Microsoft - You are redirected to log in to your Microsoft account.
By choosing PERSONAL ACCOUNT, you can use a personal MyQ, Apple (only available on iOS), Google, or Microsoft account to use the app.
If you don’t have an account related to MyQ Roger, you can tap Sign up! and create a new personal account either in MyQ, Apple (only available on iOS), Google, or Microsoft.
Fill in the mandatory fields, First name, Last name, E-mail address, Country, Password, and Confirm password, mark that you agree with MyQ Roger processing your data and tap SIGN UP.
Once logged in to the app, simply use the Login button at the bottom-center of the screen to scan the QR code displayed on the MFD.
When using the button for the first time after the app’s installation, it asks you what should happen when you scan the QR code on the printer. Manage documents either from “my phone” or “from the printer”:
From my phone - After scanning the QR code, you are logged into the printer and you can only manage your documents (send documents to print or do scans, etc.) from the MyQ Roger mobile app.
From the printer - After scanning the QR code, you are logged into the printer and the MyQ Roger mobile app passes the control to the printer. You are not able to send files to print from the mobile app now, you are just logged into the printer and have to control everything from there.
You are able to change these settings anytime by long-pressing the login button.
You can also log in via NFC, if the device has already been paired by the administrator and if the NFC is supported by your phone. Tap the Login button and select Login via NFC. Move your phone close to the NFC tag on the MFD. Once your phone reads the tag, you are logged in to the MFD.
Only an administrator can pair an NFC tag to an MFD. Tap the Login button and then tap the Login via NFC option. Tap Pair new tag. Bring the phone close to the printer and tap Write to NFC tag. Once done, scan the QR code on the printer to finish the device pairing.
It might be needed to format the NFC tag first with a third-party application.
Another option is to log in to an MFD paired via Bluetooth. Tap the Login button and select one of the paired printers from the list. If there are no printers on the list, select Discover printers via Bluetooth. Once an unknown device appears on the list, tap on it and scan the QR code to pair it.
If you see a request for device pairing, or if you are having issues with logging in, contact your administrator.