Authentication Methods
MyQ Roger Client uses four different methods of authentication.
Certain login methods may be disabled in the Roger Web App in Settings>Login, more information is available here. QR code authentication will be the only login method available if the tenant is not defined.
Once logged in with any of the authentication methods, any job spooled is associated with that user and the job stays in the MyQ Roger Client storage. MyQ Roger Client then reports to the MyQ Roger server that there is a job waiting to be released and the printable job is inserted to the list of ready to print documents of the current user. The user can then release the job from the MyQ Roger Mobile app or a terminal in the standard way. The printer then reports the job to MyQ Roger server, and the job is deleted from MyQ Roger Client.
Sign in with MyQ
When you Sign in with MyQ, you can select between a Company account or a Personal account.
If you select Company account, add your company account related credentials and click Login.
Tenant name: Your company-assigned tenant name.
Username/e-mail: Your company username/email.
Password: The password related to the company username/email.
If you select Personal account, add your personal account-related credentials and click Login.
Tenant name: Your personal tenant name.
Username/e-mail: Your personal username/email.
Password: The password related to the personal username/email.
Sign in with Google
When you click Sign in with Google, you are redirected to a sign-in with Google page, where you need to enter your Google account credentials that are linked to your MyQ Roger account. Once signed into your Google account, you should be logged into your MyQ Roger account, and the tenant should be automatically identified.
Sign in with Microsoft
When you click Sign in with Microsoft, you are redirected to a sign in with Microsoft page, where you need to enter your Microsoft account credentials that are linked to your MyQ Roger account. Once signed into your Microsoft account, you should be logged into your MyQ Roger account and the tenant should be automatically identified.
Cloud Spooling to OneDrive is only available using this authentication method.
Single Sign On with Microsoft Entra ID
The Single Sign On feature can be enabled during installation. The authenticated user from the Windows session on the computer joined to the Microsoft Entra ID domain is automatically authenticated on MRC when the client starts.
If
USERSINGLESIGNON="true"during the installation and MRC is installed on Windows joined to a Microsoft Entra ID domain after the installation is finished then the Windows user is automatically logged into MRC. Also, the logout button is not available. Be aware that even when users are logged on to Windows, sometimes they may be asked for their Microsoft credentials during this process.If
USERSINGLESIGNON="true"and MRC is installed on Windows that is not joined to a Microsoft Entra ID domain after the installation is finished, then MRC will not log the user and the user can use the authentication methods available to log in.
In this case, the logout button will be available because single sign-on wasn’t used to log in to the client.Don’t have this feature enabled on computers that are not joined to a Microsoft Entra ID domain because it could take more time to start the agent.
Sign in with QR Code
When you click Sign in with QR code, a QR code is displayed in the window for 5 minutes.
To sign in:
Open the MyQ Roger mobile app.
Log in to your account.
Click Login at the bottom of the app.
Scan the QR code displayed in the MyQ Roger Client window on your PC.
The Tenant should now be updated.
If you do not have an active session on the Server already, a QR code will be displayed to allow you to authenticate.
You should be logged in.
You can also click on use this link and you will be redirected to the MyQ Roger Web Server.
If you are already logged in to the MyQ Roger Web Server, you are redirected to the Device Code page, and MyQ Roger Client is automatically synced and connected using the same credentials as the web server.
If you are not logged in to the MyQ Roger Web Server, you are redirected to the MyQ Roger Web Server login page.
Log in to the MyQ Roger Web Server using your preferred login method.
Open MyQ Roger Client from the Windows system tray, and select Sign in with QR Code.
In the pop-up window, click on use this link again. You are redirected to the Device Code page, and MyQ Roger Client is automatically synced and connected using the same credentials as the web server.
The code in the format XXXX-XXXX at the bottom of the QR code screen can be used to connect your web server to the MyQ Roger Client. In the web server navigate to Desktop Clients and select +Create Desktop Client, enter the relevant code, and click +Create to pair your client.
