Installation

You can install the MyQ Roger Client application either via the setup wizard or silently via the command line.

Once the installation is finished, MyQ Roger Client starts running in the background. The application can be found in the Windows Apps menu.

The MyQ Roger Client Service also starts running in the background and can be found in Windows Services.

MRC can also be distributed to your users via Intune; the TENANCYNAME="inserttenancynamehere" command, mentioned in silent installation, can be used with the distribution.

There are two installers for each environment:

Installer with drivers: installs MyQ Roger Client with drivers, and configures the print port automatically. You can specify which driver to be installed via the parameters DEFAULTDRIVER and DRIVERNAME in the silent installation command.
Installer without drivers: installs MyQ Roger Client with a configured print port, but no drivers. In this case, you should have your drivers pre-installed.

The print port that is automatically configured with both installers should look like this:

If a multi-vendor fleet is used:

If the installer does not have a bundled driver and the DRIVERNAME property is not set, then the printer will not be created and only the MyQ_Roger port is created during the installation process.
If installing MRC with bundled drivers, by default the Kyocera Driver will be installed, other bundled drivers can be installed via DEFAULTDRIVER and/or DRIVERNAME parameters as described bellow.

Installation via the Setup Wizard

To install MyQ Roger Client via the setup wizard, follow the steps below:

Download the latest available version of the installation file.
Run the installation file. The MyQ Roger Client Setup wizard dialog opens.
Click Next to start the installation.
Accept the default installation folder (C:\Program Files\MyQ\Roger Desktop Client\) and click Next, or click Browse to select a different path, and then click Next.
The Ready to Install window opens. Click Install to begin the installation.
Once the installation is done, click Finish to exit the setup wizard.

Silent Installation

To silently install the application, download the latest available version of the installation file, open the Windows command line with administrator rights, and use the following command:

msiexec /i "InstallationFile" [list of parameters] /log "install_MRClog.log" /qn

The list of parameters is optional, each parameter should be in uppercase and separated by one space.

*InstallationFile* is the name of the installation file (for example, “MyQ Roger Client.msi”).
The /log command is highly recommended, as it creates a log of the installation process.

For example:

msiexec /i "MyQ Roger Client.msi" /log "install_MRClog.log" /qn

Additional installation parameters can be used in the installation command, separated by space. They are:

TENANCYNAME - provide the Tenant Name (identifier). For example, TENANCYNAME="MyQ".
TENANTNAME - provide the display name for the TENANCYNAME. If this parameter is set, TENANCYNAME must be set as well. For example, TENANTNAME="MyQ spol s.r.o".
REGIONID - defines to which Server client should connect. By default, the value is empty, which means the client will use the server setup during the build process. If the value is set then the server in the oem.ini file will be set during the installation process. Expected value for this parameter is the id property from the service: https://discovery.myq.cloud/regions.
PRINTERNAME - creates a printer with the provided name. For example, PRINTERNAME="MyQ-Roger-MRC". The default value is MyQ-Roger-MRC.
DEFAULTDRIVER - The default value is 1 which means that the Kyocera Classic Universaldriver PCL6 driver will be installed during the MRC installation process. Set to 0 if this is not the required driver and then set the parameter DRIVERNAME to provide the correct driver. Set to 2 if you want to install HP Universal printing driver PCL6. Set to 3 if you want to install RICOH Universal printing driver PCL6.
DRIVERNAME - defines the driver already installed that will be used by the printer created by MRC during the installation process. The full name of the driver already installed and registered on Windows must be provided.
If DRIVERNAME is not provided, the default value is Kyocera Classic Universaldriver PCL6. For example, DRIVERNAME="Kyocera Classic Universaldriver PCL6".
USERSINGLESIGNON - Set to true to enable the Single Sign On feature on computers joined to a Microsoft Entra ID domain. The default value is false. This feature also requires that TENANTID or TENANCYNAME is defined on the package.
COLORPRINT - Sets the printer created by the installer to print in Color or B&W. Set to 1 to configure printer as Color (default) and set to 0 to configure the printer as B&W.
DUPLEXMODE - Specifies the duplexing mode the printer uses by default. The acceptable values are:
- OneSided
- TwoSidedLongEdge (default)
- TwoSidedShortEdge
PRINTERSPOOLER - This parameter determines which printer will be configured by the installer:
1 - Client Spooling
2 - Cloud spooling
3 - Both
The default is 1, which means only the client spooling printer will be created. If option 2 is set, only the Cloud spooling printer is created and only Microsoft and Google authentication methods will be allowed in MRC.

Example with additional parameters:

msiexec /i "MyQ Roger Client Win (patch 4) Europe.msi" TENANCYNAME="MyQ" REGIONID="us" PRINTERNAME="MyQ-Roger-MRC" DEFAULTDRIVER=0 DRIVERNAME="HP PCL6" /log "install_MRClog.log" /qn

If you want to reconfigure the installation, you can use the REINSTALL=ALL command, along with TENANCYNAME="inserttenancynamehere".

REINSTALL=ALL completely uninstalls any previous versions and installs the new specified version.

For example:

msiexec /i "MyQ Roger Client.msi" /log "install_MRClog.log" /qn TENANCYNAME="MyQ" REINSTALL=ALL