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If your device is successfully paired with MyQ Roger, the MyQ Roger embedded app can be uninstalled or deactivated on the Application menu of the printing device’s panel. If you choose to deactivate it, you can later reactivate it with its settings restored. The uninstallation (or deactivation) consists of two steps: you have to unlock the panel and then delete (or deactivate) the MyQ application on the Application menu.

  1. On the terminal's login screen, tap the MyQ icon, and then log in as the MyQ administrator (the default administrator’s PIN is 1087 and can be changed in the MyQ Roger Server tenant settings, in Administration > Device Settings > Admin Mode).

  2. On the Admin Menu screen, tap the Unlock Panel button. The printing device's default screen opens.

  3. At the upper-left corner of the device panel, press the System menu button (or the System Menu/Counter button on some devices). The System Menu opens.

  4. On the System Menu, find and tap Application (or Favorites/Application on some devices).

  5. On the Application menu (or Favorites/Application menu), tap Application. The Application sub-menu opens.

  6. On the menu, select the MyQ Embedded application, and then tap Menu at the bottom-left corner of screen. The application menu opens.

  7. On the menu, tap Delete (or Deactivate), and then tap Yes to confirm the action. The application
    is deleted (or deactivated) and the MFP Panel default screen opens.

Uninstallation of the MyQ Roger embedded application is also possible remotely via Kyocera Net Admin or the Kyocera Net Viewer application. 

If your device is not paired with MyQ Roger, but the MyQ Roger embedded app is installed on the device (the registration QR code is displayed on the terminal), unplug the network cable or disable the Wi-Fi connection to the device. Then log in to the device’s Admin Menu and follow the uninstallation/deactivation steps above.

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