Applications Security
The Evolution of Security Threats
In the early days, before the internet was widespread, printers were directly connected via LPT cables, and security concerns were minimal. The biggest risk was physical—someone looking over a user’s shoulder to see printed documents. The security landscape was straightforward, and cyber threats were virtually nonexistent.
However, as printers and devices became network-connected, the threat landscape changed drastically. With printers now accessible over local area networks (LANs) and even the internet, attackers no longer need physical access. Threats such as man-in-the-middle (MITM) attacks, unauthorized data interception, and remote exploits have become prevalent. Cybercriminals have evolved from looking over shoulders to eavesdropping on network traffic and exploiting vulnerabilities.
Mitigating these risks is a continuous challenge, as new threats emerge frequently. To address these evolving security challenges, MyQ Roger implements continuous security practices, proactive monitoring, and strong defense mechanisms.
MyQ Roger's Security Approach
MyQ Roger is built with a security-first approach, ensuring that innovation and user experience are always aligned with the highest security standards. Our commitment to security is reflected in our continuous efforts to integrate robust security measures at every stage of development. We adopt a "secure-by-default" philosophy, embedding security within our products and services from the ground up.
To achieve this, MyQ Roger leverages automation, data-driven risk assessments, and best-in-class security practices to proactively identify and mitigate threats. By implementing security controls early in the development cycle, following a shift-left approach, we ensure vulnerabilities are detected and remediated before they reach production. This proactive integration allows us to scale efficiently, reduce risks, and minimize security threats. Our approach reinforces our dedication to safeguarding customer data, workflows, and overall security posture.
Shifting Left in Security
Shifting security left means integrating security early in the software development lifecycle (SDLC) rather than addressing vulnerabilities later. By catching security issues in the initial development stages, we prevent costly fixes and mitigate potential breaches. This proactive strategy ensures that every line of code meets the highest security standards before it reaches production, reducing risks and strengthening our overall security posture.
MyQ Security Responsibilities
MyQ Roger is committed to safeguarding customer data and ensuring a secure operational environment. Our core security responsibilities include:
Data Protection: MyQ ensures customer data is securely stored and encrypted, preventing unauthorized access and ensuring data confidentiality.
Regular Security Patching: We proactively apply security patches and updates to all systems to eliminate vulnerabilities before they can be exploited.
Access Control Management: We enforce strict access policies following the principle of least privilege, ensuring that only authorized personnel can access sensitive resources.
By upholding these security principles, MyQ Roger fosters a culture of security, protecting users from potential threats while ensuring compliance with industry standards.
MyQ Roger Security Control/Management
While we rely on secure cloud infrastructure, MyQ Roger takes direct responsibility for implementing additional security layers and adhering to industry best practices. Our approach includes:
Key Management with Azure Key Vault: We utilize Azure Key Vault to store and manage all secrets, private keys, and certificates securely, ensuring strict access controls and encryption.
ISO 27001 Certification: We adhere to ISO 27001 standards to maintain a structured and consistent approach to information security.
Endpoint Detection and Response (EDR): We leverage advanced EDR solutions to detect, analyze, and mitigate security threats in real time, reducing response time and minimizing risks.
Secure Development Practices: Our secure software development lifecycle includes vulnerability assessments, continuous monitoring, and automated security scans to detect and fix security flaws.
Regular Security Audits: We conduct both internal and third-party audits to ensure compliance and proactively address security risks.
SIEM with Azure Sentinel: We use Azure Sentinel for real-time threat detection, automated response, and continuous security monitoring across all cloud and network environments.
By implementing these security measures, MyQ Roger strengthens its overall security framework, ensuring that customer data remains protected at all times.
Microsoft Azure and Compliance
MyQ Roger runs on Microsoft Azure, leveraging Azure Kubernetes Service (AKS), Azure SQL Servers, and Azure Cosmos DB for MongoDB. By operating within Azure's infrastructure, we benefit from Microsoft's industry-leading security, compliance, and reliability standards.
Microsoft's Security and Compliance Responsibilities
Azure adheres to global compliance frameworks such as ISO 27001, SOC 2, and GDPR in the EU, ensuring adherence to strict regulatory standards.
Microsoft provides built-in security features such as network isolation, identity protection, and continuous threat detection, reducing attack surfaces.
Azure services undergo rigorous security assessments and penetration testing to proactively identify and remediate vulnerabilities.
By leveraging Azure’s secure infrastructure, MyQ Roger adds its own security layers to create a robust and resilient security model that protects customer applications and data.
Customer Security Responsibilities
While MyQ Roger provides a secure infrastructure and best-in-class security measures, customers also have key responsibilities to ensure the security of their environment. These include:
Maintaining an Active User List: Customers should continuously manage user access by leveraging automated user synchronization or manually disabling inactive accounts to minimize risk.
Role-Based Access Control (RBAC) Enforcement: Customers must apply RBAC principles to restrict user access to only necessary permissions, ensuring stronger security and operational efficiency.
Securing the Local Network: Even though MyQ Roger operates with a zero-trust model, customers should ensure that their local network adheres to best security practices, such as firewall configurations, network segmentation, and endpoint protection.
Proper Resource Maintenance: All connected devices, including printers and multifunction devices (MFPs), should be regularly updated with the latest firmware and security patches to prevent vulnerabilities.
By adhering to these responsibilities, customers strengthen their security posture while benefiting from MyQ Roger’s comprehensive security framework.
Security Automation
To further enhance security across the development lifecycle, MyQ Roger integrates automated security testing and external security assessments:
SAST (Static Application Security Testing): Conducted on every commit to detect security vulnerabilities early in the development cycle, reducing the likelihood of insecure code reaching production.
DAST (Dynamic Application Security Testing): Performed in sandbox environments to identify and mitigate runtime security risks before deployment.
External Penetration Testing: We engage independent security experts to perform penetration testing, ensuring that our security defenses can withstand real-world attack scenarios.
By automating security testing and conducting regular external assessments, MyQ Roger maintains a proactive and resilient security posture.
Conclusion
At MyQ Roger, security is not an afterthought—it is an integral part of our product and development lifecycle. By combining secure-by-design principles, industry best practices, and a strong compliance framework, we provide a robust security posture that protects our customers' data and operations. Our commitment to continuous security improvements ensures that MyQ Roger remains resilient against evolving threats while maintaining the highest standards of reliability and trust. We will continue to evolve our security strategy, adapting to new challenges and leveraging the latest technologies to uphold our mission of providing a secure and seamless user experience.